Warranty Registration
|
|
ZENIK LIFESTYLE PRIVATE LIMITED Warranty Registration Effective March 2026 | Consumer Protection Act, 2019 |
01 Why Register
Registering your product ensures warranty coverage, enables faster claim processing and protects your consumer rights. Failure to register within the stipulated period may result in delays or rejection of warranty claims.
02 Registration Requirements
• Register within 30 days of product delivery unless the product page states a different period
• You will need your Order ID, product name and model, date of purchase, name, contact number and email
• Retain the original purchase invoice as it may be required for any warranty claim
• Each product must be registered separately
• Products via Amazon or partner platforms must be registered on that platform's warranty process
03 Warranty Periods by Category
|
Skincare and Cosmetics |
No warranty. Products are non-returnable once used. |
|
Electronics and Electrical Appliances |
As specified by the manufacturer, typically 6 to 12 months |
|
Home and Kitchen Appliances |
As specified by the manufacturer, typically 6 to 24 months |
|
Trekking and Outdoor Gear |
As specified by the manufacturer on the product page |
|
Personal Safety Products |
As specified by the manufacturer on the product page |
|
Extended Warranty if purchased |
As per the Extended Warranty Policy |
04 Coverage and Exclusions
Covered
• Manufacturing defects identified under normal use within the warranty period
• Electrical or mechanical failures not due to external causes
Not Covered
• Damage from misuse, accident, negligence or unauthorised modification
• Normal wear and tear, cosmetic damage or consumable parts
• Claims after the warranty period has expired
• Claims without original invoice or proof of registration
• Products with missing, altered or damaged serial numbers
05 How to Claim
|
01 |
Email care@zeniklifestyle.com with Order ID, serial number and defect description supported by photos or video |
|
02 |
Our team verifies your registration and responds within 3 to 4 working days |
|
03 |
If valid, you receive instructions for product inspection or return |
|
04 |
Product is inspected and repair or replacement is at Zenik Lifestyle's discretion |
06 Your Statutory Rights
Nothing in this policy limits a consumer's statutory rights under the Consumer Protection Act, 2019, the Sale of Goods Act, 1930 or any other applicable Indian law. If you are unsatisfied with our warranty resolution, you retain the right to approach the Consumer Disputes Redressal Commission.
|
|
care@zeniklifestyle.com | +91 77438 62619 | Mon to Sat 11 AM to 6 PM Zenik Lifestyle Pvt. Ltd. | CIN: U46491PN2026PTC253980 | Mundhwa, Pune 411036, Maharashtra |

